Please review before joining this 4D Jam Connect session: 2fbf8eae.

🔍 If you own more than one audio input (e.g., external microphone), please double check the following on your browser:

⭐ On Chrome > Preferences > Security & Privacy > Site Settings > Microphone > Choose device from the dropdown.
⭐ On Microsoft Edge > Settings > Site Permissions > Microphone > Choose device from the dropdown.

Select video source:



👇 Please listen through your headphone or speaker. Do you hear an A or B-flat? 😉




💡 Further troubleshooting for Mac:

1. ⚙️ System Preferences > 🔊 Sound > 🗂️ Output and Input tabs > Select the proper devices.
2. ⚙️ System Preferences > 🏠 Security & Privacy > Privacy tab.
3. Unlock (click) the 🔒 lock icon in the lower-left to allow you to make changes to your preferences.
4. Click Camera in the left sidebar and then select the checkbox next to Chrome that needs camera access.
5. Click Microphone in the left sidebar and then select the checkbox next to Chrome that needs mic access.
6. On Chrome > Click the video cam icon next to the website link in the address bar > Select 'Always Allow'.
7. Restart browser.

💡 Further troubleshooting for Windows:

1. Go to Start menu > Settings > Privacy.
2. Click Camera in the left sidebar and then turn on access for Chrome or Edge that needs to use the camera. If this option is grayed out, make sure 'Let apps use my camera hardware' is turned on.
3. Click Microphone in the left sidebar and then turn on access for Chrome or Edge that needs to use the mic. If this option is grayed out, make sure 'Let apps use my microphone' is turned on.
4. On Microsoft Edge > Click the Lock icon next to the website link in the address bar.
5. Click the Site permissions option > Use the 'Camera' dropdown menu to unblock the camera for this site.
6. Restart browser.

💡 Further troubleshooting for Mobile and Tablet:

1. Be sure to unmute your device, and check volume switch and level.
2. ⚙️ Permit your browser to access your webcam.
3. Restart browser.



















Video


Mic


Alerts
Mute 4D
Piano👇
E-Piano
Record
Screen
Share
Screen
Record


Expand


Exit


Invite


Back
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You may find this checklist useful when trying to achieve the best optimization:

🔊   Review computer or browser sound and webcam settings before you get on.
🖥️   For best experience, please use Safari on iOS, Chrome on MacOS and Android, or Microsoft Edge on PC.
❌   Close other tabs and applications.
🔌   Keep device battery charged at all times.
👂   Use headphones to avoid echo and feedback.
📡   Avoid Bluetooth or wireless setups, which may add an extra layer of latency.
🎹   Connect directly from keyboard to USB port without an audio interface.